Privacy Policy

Last updated: February 2025

1. Introduction

HustleLink ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Name and display name
  • Email address
  • Phone number
  • Physical address (for delivery purposes)
  • Profile photos

Payment Information

  • Credit/debit card information (processed by Stripe)
  • Billing address
  • Transaction history

Location Data

  • General location for finding nearby storefronts
  • Delivery addresses

Usage Data

  • Device information and browser type
  • IP address
  • Pages visited and features used
  • Time and date of visits

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the HustleLink platform
  • Process transactions between Buyers and Sellers
  • Send transactional communications (order confirmations, delivery updates)
  • Provide customer support
  • Improve and personalize your experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Storage

Your data is stored securely using Supabase, our database provider, with servers located in the United States. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits.

5. Payment Processing

All payment processing is handled by Stripe. When you provide payment information, it is transmitted directly to Stripe using their secure infrastructure. HustleLink does not store full credit card numbers on our servers. Stripe's handling of your data is governed by their Privacy Policy.

6. Data Sharing

We do not sell your personal data. We may share your information with:

  • Sellers/Buyers: To facilitate transactions (e.g., sharing delivery address with Sellers)
  • Service Providers: Third-party companies that help us operate the platform (Stripe, Supabase, analytics providers)
  • Legal Requirements: When required by law, court order, or governmental authority

7. SMS/Text Messaging

By providing your phone number and opting in, you consent to receive SMS/text messages from HustleLink for:

  • Order confirmations and updates
  • Delivery notifications
  • Account verification
  • Important platform announcements

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message or by updating your notification preferences in your account settings. Message and data rates may apply.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information about the types of cookies we use and how to manage them.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about what personal data we collect, use, and disclose.
  • Right to Delete: You can request deletion of your personal data, subject to certain exceptions.
  • Right to Opt-Out: We do not sell personal data, but you have the right to opt out of any future sales.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at support@hustlelink.com.

10. Data Deletion

You may request deletion of your account and associated personal data by emailing support@hustlelink.com with the subject "Data Deletion Request." We will process your request within 45 days. Note that some data may be retained as required by law or for legitimate business purposes (e.g., transaction records for tax compliance).

11. Children's Privacy

HustleLink is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at support@hustlelink.com and we will promptly delete it.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for data in transit
  • Encryption at rest for stored data
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@hustlelink.com